RETURN / REFUND POLICY
SPECIAL ORDER ITEMS
No refund or exchange on special order items. Deposit of 50% required to
place order. Orders not picked up within 10 days of contact will be returned to stock and deposit will be forfeited.
Unopened notions may be returned for a cash refund / exchange or in-store credit, only when accompanied by a sales receipt within 10 days.
Flawed fabric may be returned for full refund within 10 days when accompanied by a sales receipt and in original condition (uncut or laundered)
Class cancellation one week prior qualifies for full refund. Within one week you may transfer your deposit to another class or send someone in your place. Deposit may only be transferred to class on current schedule and will not be eligible for further transfer. No cash refund.
MACHINE PARTS / ACCESSORIES / PRESSER FEET
No refund or exchange on machine parts, accessories or presser feet.
Machines may be exchanged for other models at full value within 10 days of purchase only when accompanied with all original packaging.
Otherwise refund policy stated on Nuttall’s Sales Agreement.
CABINETS - INSERTS
No return or exchange. Special cut inserts must pay upon order.